Orion Emergency Medical Insurance: Designed for the way travellers explore the world

Helping keep travellers safe.

Nobody expects to get sick while travelling. That’s why Orion offers robust benefits to get travellers the medical assistance they need when travelling.

Emergency Medical Plans Designed for Travellers, by Travellers

What is Emergency Medical Insurance?

Facing a medical emergency while travelling can be challenging—whether in Canada or abroad. That’s where Orion Emergency Medical Insurance can help. Our plans feature unique benefits that include:

  • No stability clause for travellers under 70 on most Emergency Medical Insurance plans.

  • 24/7/365 assistance via toll-free call, email or the Orion Travel Aid app.

  • Emergency medical treatment.

  • Family transportation for a loved one to be bedside during recovery.

  • Return of vehicle back home. (if traveller drove to the destination)

  • Return flight home.


Customized plans for the coverage travellers need

  • 30-day, 60-day and 90-day options.
  • Top-ups and add-ons to enhance existing plans.
  • Single or family rates to align with employee needs.
  • Combine with Orion Trip Cancellation & Interruption and Baggage Protection for the ultimate coverage.

Find out more about partnering with Orion.

EMERGENCY MEDICAL INSURANCE

Travel Medical Insurance Plan Benefits*

MEDICAL AND NON-MEDICAL FEATURES

Emergency Medical Treatment
Up to $5 million CAD for unforeseen medical emergencies including COVID-19, mental health protection, hospital stays, physician fees, lab tests, x-rays, prescriptions, casts, wheelchair rentals and more.
Emergency Dental Expenses
Reimbursement of dental treatment due to an accident at the destination.
Medical Repatriation
When medically necessary, covers flight or air ambulance to bring a traveller to a medical facility back home.
Return of Vehicle
Return of a traveller's private or rental vehicle if they are hospitalized or unable to drive home.
Family Transportation
If a traveller is hospitalized for 3 consecutive days, an immediate family member or friend will be brought to them.
Vision Care and Hearing Aid
Up to $300 CAD to replace prescription eyeglasses and up to $200 CAD to replace hearing aids at the destination due to theft, loss, or breakage.
Pet Care, Pet Return, and Commercial Kennel Costs
Emergency veterinary treatment: Up to $300 CAD if a pet is injured while travelling.

Pet return: Up to $500 CAD to return a traveller's pet home.

Commercial kennel costs: Up to $300 CAD for kennel costs when a return home is delayed due to a medical emergency.
Child Care
Up to $1000 CAD reimbursed for child care costs for the traveller's children, provided in their home province by someone other than an immediate family member.
Escort of Insured Children
If a traveller is hospitalized and unable to travel home with their children, the one-way flight and accompanying escort are covered.

Customized Plans

Top-ups and add-ons to give travellers the protection they need.

Coverage Enhancement

Our optional add-ons to Emergency Medical plans include:

  • Coverage for sickness/injury related to alcohol or other toxic substances. 

  • Coverage for pregnancy.

  • Increased coverage for existing prescription medication replacement.

Trip Cancellation & Interruption and Baggage Protection

  • Up to $5,000 CAD for trip cancellation or interruption.

  • Up to $1,500 CAD baggage. (Add on to Trip Cancellation & Interruption)

  • Includes a 3-month pre-existing stability.

Looking for an individual Emergency Medical Insurance plan?

How We Help

Assisting travellers in-destination and all the way home.

We focus on the details so travellers can focus on getting well.

  • Travellers can reach us from anywhere via toll-free call, email or on the Orion Travel Aid app.

  • We help travellers find the closest medical provider.

  • We direct bill whenever possible to help avoid out-of-pocket expenses.

  • We monitor medical treatment until traveller returns home.


Sample Medical Costs

Canadians have health care costs covered in their home province, but coverage can be limited when travelling beyond.

Scenario: Trip to the U.S.

Cold, ear infection: $500 – $2750

Pneumonia: $88,165 – $125,000

Broken leg: $8,650 – $85,000
Abdominal pain: $6,250 – $165,000
Heart attack: $126,350 – $295,000

Air ambulance: $42,000 – $60,000

Scenario: Family Caribbean Cruise

  • A child was diagnosed with tonsilitis on a cruise and required surgery.

  • Facilities were limited at the local island hospital.

  • Orion Assistance arranged for the family to fl y to Canada via air ambulance to get surgery in their home province.

Medical Cost: $54,752.60

Traveller was reimbursed for the above by Orion Travel insurance.

What Sets Orion Apart

  • We’re associated with CAA, one of Canada’s most trusted brands.

  • We’ve provided unique protection for over 5.8 million Canadians. 

  • Our travel industry expertise ensures our benefits meet today’s travellers’ needs.

  • Our flexible, well-priced plans help protect travellers of all kinds.


Frequently Asked Questions

Have a question about our plans or process? The answer is likely here. If it isn’t, please reach out and contact us.

  • Orion has several plan options that don’t have stability requirements for pre-existing conditions.

  • Not only do we have emergency medical plans for retirees, but there are no stability requirements on most of our emergency medical plans for travellers under 70.

  • Yes, we can customize coverage based on travellers’ needs. Choose from robust Emergency Medical and non-medical plans, select our Trip Cancellation and Interruption Insurance with protection for lost or damaged baggage, travel advisories, lost or stolen passports or visas, missed connections—or get plans that combine the two. We have top-offs and add-ons for even more customization, and our coverage can extend to protect spouses and/or dependents, too.

OBTENEZ DE L’ASSURANCE VOYAGE AUPRÈS DU CLUB CAA DE VOTRE RÉGION

L’assurance voyage Orion n’est offerte que dans le Club CAA de votre région. Pour plus d’information ou pour obtenir une soumission, visitez leur site Web dès aujourd’hui!